Customer Service

Shipping & Delivery

We aim to provide the highest level of customer service here at Airee Fairee and we will ship all orders on the same day if received before 1 pm Monday to Friday.

For UK deliveries we use:

  • Royal Mail Second Class (3 - 5 business Days)
  • Royal Mail first class (1-2 business days)

Orders placed on a Friday after 1pm will be shipped on Monday (excluding bank holidays when they will be shipped on Tuesday)

Returns & Replacements

If you are not satisfied with your purchase you can return it to us for a refund or exchange. Returns should be registered via email to and should include a copy of your order paperwork. We will confirm acceptance of your return and will e mail instructions to you.

Return address:

Airee Fairee Ltd
Unit G4
Castle Vale Enterprise Park
Park Lane
B35 6LJ

For queries please call us on +44 (0) 121 7474589

When you place an order on our website you will receive an e-mail notification.

Order confirmation

If you have any difficulties when placing an order, you can call us on +44 (0) 121 7474589 and we will process your order over the phone.


All payments are secure using industry standard payment gateways, PayPal, SagePay and Barclaycard. We do not store any card details on our site.

Updating Account Information

It is important that you check that your account details are up to date when placing orders. You may choose to have your items delivered where you like but your billing address must match the address that your credit or debit card is registered to.

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